Patient Satisfaction Survey
We firmly believe that understanding exactly how our patients view the services that have been provided by Prosthetic & Orthotic Associates is critical to both our current patient care efforts as well as where we want to improve in the future. In addition, we recognize that every provider in the new healthcare world is becoming increasingly focused on monitoring Patient Satisfaction as a part of our everyday efforts with patients.
As a result, the Prosthetic & Orthotics Associates’ team has committed to full involvement with the Quality Outcomes’ Patient Satisfaction Survey process. Quality Outcomes has become the leader in gathering patient outcome data for the orthotics and prosthetics profession by designing Medicare compliant patient satisfaction surveys for professionals seeking to optimize the feedback that patients can provide. POA patients can contribute their feedback through the Quality Outcomes system using either online or paper feedback forms. Through the use of both of these formats, Quality Outcomes gathers the patient data, aggregates the patient data for the profession and then provides benchmarking information back to O&P practices to compare themselves with other O&P providers throughout the country.
The current Overall Patient Satisfaction Score for Prosthetics & Orthotics Associates is 93.38% as compared to the national average of 92.93%.