Why POA?
At Prosthetic & Orthotic Associates (POA), our priority is delivering world-class care tailored to you as an individual. We understand that every patient has unique needs, and we are committed to providing personalized solutions that support your mobility, comfort, and independence.
We also recognize that successful outcomes require a team approach. That’s why we collaborate closely with physicians, therapists, and case managers to ensure a seamless and holistic care experience. By working together, we create customized solutions that empower you to live life to the fullest.
From our administrative staff to our clinicians and technicians, each team member is committed to ensuring you receive the highest level of care as efficiently as possible. We continuously refine our techniques, stay up to date with the latest advancements, and collaborate closely with physicians, therapists, and case managers to provide a seamless, holistic care experience.
We invite you to meet our team and discover the expertise, dedication, and personalized attention that set POA apart.
The Clinical Team
Everyone is different. Each patient comes to Handspring with a unique body build, individual needs and very personal goals.
The Handspring team provides excellent care centered around your goals. We work with physicians and physical and occupational therapists to cover all aspects of your care.
By listening to your thoughts and concerns, and combining them with our knowledge of the most current technologies available, we are able to meet your needs successfully. We focus on building a quality prosthesis, so you can focus on the things most important to you.
The Clinical Team
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The Administrative Team
Every patient who walks into our clinic has basic questions about how the services will be provided and paid for and what they can expect their lives to be like as they progress with their care. A key component in this process is the professional manner in which the experienced Administrative Team at Prosthetic & Orthotic Associates works through each patient’s individual situation.
As part of our standard patient care process, we are committed to spending constructive time every day counseling our patients on their patient services, funding and insurance options. Here are the members of our Administrative Team at POA!
Julie Palmer
Practice Manager
Whitlee Hueston
Office Administrator - Middletown
Carol Gray
Billing and Special Projects
Ruth Rodriguez
Office Administrator - Poughkeepsie
MaryAnn Garcia
Office Administrator - Middletown
Kim Doolan
Adiminstrative Consultant
The POA team is committed to our single mission:
To provide world-class care.
This singularly focused mission and its resulting Core Values, drive how we operate every day. We track a variety of metrics each month to ensure we are reaching our goal of providing World-Class Care.
We all enjoy the advances of technology in our everyday lives.
At POA, we are committed to integrating the latest advancements in prosthetic technology to enhance patient care. Our practitioners utilize cutting-edge tools throughout the clinical process—from computer-aided design (CAD) for precise measurements to selecting advanced materials and components that optimize function and comfort. With over a decade of experience using CAD technology, our team continuously pursues additional certifications to remain at the forefront of the field.
We are also leaders in leveraging telemedicine, providing patients with access to clinical experts nationwide and ensuring seamless, efficient care through electronic medical records. Additionally, we prioritize patient outcomes by utilizing advanced measurement tools to assess and improve prosthetic and orthotic solutions.
For patients in the hospital, we strive to meet with you before discharge to introduce our services, answer any questions, and offer guidance on the next steps in your journey. If an in-hospital visit isn’t possible, our commitment remains the same—you will always feel supported and cared for.
Whether you require ongoing care or regain independence with minimal future visits, POA is here for you—for life.
Our History
1989
POA – Prosthetic & Orthotic Associates established in Middletown, NY by Tom Passero, CP
Nov. 1989
Tom Passero runs in the NYC Marathon, with amputee athletes and Army Veterans.
1990
POA begins using Shapemaker, the first and only software that allowed CAD/CAM socket design and manufacturing at the time adding consistency to patient care.
2003
POA acquires M&M Prosthetics and Orthotics to expand patient care to Kingston & Poughkeepsie offices.
2010
Tom Passero designs flagship Middletown clinic—energy-efficient, tech-forward, and care-focused.
2012
Upper limb prosthetics specialty division, Handspring, begins serving patients.
2021
POA invests in Filament Innovations 3D printing technology, decreasing fabrication time for diagnostic sockets.
2023
POA enhances 3D design capabilities with Orten Shape scanning technology.
2025
POA expands access to care with new clinic opening in Milford, PA.
Expanding patient care and services
Over the years, the POA team has been early adopters of all prosthetic and orthotic technological innovations including microprocessor knees, advanced multi-articulating hands, new myoelectric control strategies, designs of hip joints, and digital socket technologies. Our uniquely experienced team of prosthetists, therapists, fabrication specialists, and insurance experts has worked with patients around the globe to provide innovative, highly customized prosthetic devices that assist patients in living their daily lives to the fullest.
Dedicated, Qualified Team
The American Board for Certification in Orthotics and Prosthetics is a national association in the orthotic and prosthetic profession that is officially recognized by Medicare, other government agencies and payors to evaluate prosthetic and orthotic clinics and practitioners for their adherence to patient care management, quality assurance, facility management, and safety regulations.
All of POA’s clinical locations are approved by ABC as facilities at the highest level of accreditation and all of our prosthetists and orthotists are 'certified' practitioners. Our clinical team has combined their book smarts, their practical experience and a caring human spirit to provide almost 100 years of professional experience in our local communities.
Walk all day, walk smoother, walk with confidence and greater safety.
